Do you offer free shipping?
No, we don't offer free shipping on all orders. We do offer Standard Shipping for a flat rate of $15 per order within the USA. This ensures fast and reliable delivery of your items. For full details, please see our Shipping Policy.
Can I cancel my order?
We strive to process orders very quickly to get them to you as soon as possible. If you need to cancel your order, please contact our customer service as soon as possible at support@stylaar.com or call us at
+1 (929)-810-9192. We will do our utmost to honor your request, but we cannot guarantee cancellation once the order has been processed and shipped.
What is the cut-off time?
The cutoff time for same-day shipping is 6:00 PM (EST) on business days. Orders placed before this time on a business day will begin shipping the same day. Orders placed after 6:00 PM or on weekends and holidays will begin shipping the next business day.
How long does it take to receive my order?
Orders are processed quickly; transit begins within 0-1 business days. Once your order has begun transit, delivery time is typically 2-3 business days. Please note that these are estimates and actual delivery times may vary due to external factors (e.g., holidays, courier delays). Weekends and holidays do not count as business days for processing or delivery.
Will I receive a tracking number?
Yes, absolutely! As soon as your order ships, you'll receive a shipping confirmation email with tracking information. You can use this to track the status of your delivery.
Can I return an item?
Yes, we offer a 14-day return period from the date of delivery. However, we only accept returns for items that are broken, incorrectly delivered, or defective. The item must be unworn and unwashed, with all original tags still attached. For full details on eligibility and our returns process, please visit our Returns & Refunds Policy page.
Which items cannot be returned?
Items that have been used, washed, altered, or are without their original packaging or tags cannot be returned. Furthermore, we do not accept returns for reasons other than broken, incorrectly delivered, or defective.
How do I submit a return?
To submit a return request, please contact our customer service team by email at support@stylaar.com or by phone at
+1 (929)-810-9192. Please include your order number, a detailed reason for the return, and clear photos if the item is damaged or incorrectly delivered. If your return is approved under our policy, you will receive specific return instructions.
Who pays the shipping costs for a return shipment?
You are responsible for the return shipping costs. Please note that the original shipping cost ($15 Standard Shipping) is non-refundable.
How long does it take to receive my refund?
Once we've received and approved your returned item(s), we'll process your refund within 7 business days. The refund will be issued via your original payment method.
Are there any additional taxes or fees on my order?
No. At STYLAAR, we believe in transparent pricing. All applicable taxes, VAT, and other fees are already included in the product's listed price. The only additional charge you will see at checkout is the shipping fee.
Do you charge a restocking fee?
No. We do not charge any Restocking Fee.